Hi,
I had a call last night from a trapper in the Pauatahanui Wildlife Reserve (PWR) project. This project has about 40 traps spread over 4 lines. She is running the latest release on the app. She found yesterday that the app was not saving the records she entered.
By the time she called me she had tried deleting the app from her phone and reinstalling it. Logging in again, instead of getting the map of the project she was presented with a screen showing random traps from different lines. I hadn’t seen the item about the app not saving records and thought there was a possibility of data corruption in the app storage. I had her clear data and cache from the Android App settings then delete and reinstall again. She got to the main Menu after logging in again we found the ‘Lines’ item was missing from it. Selecting ‘My projects’ brought up the PWR project which she selected and instead of being presented with the project map she received the same screen showing random traps.
The initial problem she had seemed to be the trap records bug. Could the problem she is seeing now be related? Would performing the hard reset help in her case? If not, can you advise where we should go from here.
Thanks, and regards, John.
@jaybee this is the link to a previous post regarding this issue which explains the way to solve it Trap records bug - app not saving records - #5 by lenore-admin