Assigning member to a trap

Hi, I can see that the answer to my question has been answered in previous queries BUT it is not working with one trapper. I have a trapper who is a member of the project already, they show in the members list and have traps installed on their property and visable on the map. But when I go through the process of assigning the traps to them, I can get their email to come up in the box. Its not possible to manually type it in either. What is going wrong here please?

Kia ora,

Thanks for getting in touch. Please email me at with the following information:

  • Username and email address of the trapper that’s having this issue
  • Project name
  • Screenshot(s) showing how the assignment process isn’t working as expected

Ngā mihi,