Is any one else not able to get into there projects

Hi. Is anyone else having problems opening the trap nz. I have been trying for three days. And it just keeps trying to load.

Do you mean on the App or webpage?

I have had no issues today, sometimes the app on the phone gets confused and logoff and on fixes it?


Hi @maryanneason - can you please try logging out and back in. If that doesn’t work please try uninstalling and re-installing the app.

If you are still having problems after that please email and include your phone model and OS version, and the app version (under the About menu), Thanks.

Hi Dan
I’m way better at pest control than computer skills🤔 if i unstall will it save all my records. Ive been using this app for nearly two years
Cheers Mary

:slight_smile: Yes - all your records are stored on the website. You can safely re-install the app.

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