Is it possible to logon to app and manage trap records or add traps when remote with no cellphone coverage and the app is offline? I have experimented by switching off wifi and data then logging in to App. I can see the map area but I can not see any trap traps, as soon as I put wifi back on the traps appear.
If I am already logged in before losing connection it works but if I inadvertently log out or phone switches off I can only view map with no traps showing.
This is becoming more of an issue in our area as we extend longer more remote lines which require overnight trips to check the traps and canât rely on the phone and app staying on 100% of the time.
Yes, it works when out of cellphone coverage.
The issue could be in your app settings or maybe administration settings. What is your user level and what type of phone are you using?
Practise by putting your phone into flight mode and check Bluetooth and WiFi is off.
if you are logged out of the app you must have internet connectivity in order to log in
if you are logged in and lose all connectivity youâll still be logged in to the app and will have access to all your traps. Data you enter will eventually be uploaded when you next gain connectivity. Even if you turn off your phone and close the app you will still be logged on when you turn on the phone and open the app. Even without connectivity.
in the appâs menu the option to log off is unavailable if you have no internet connectivity
So, in theory if you are initially logged on you shouldnât be logged out when you lose connectivity.
Thanks I tested that and yes if I sign out I canât get back in but if I donât sign out and switch off phone I can.
It is far from ideal as canât just jog back into reception it we get it wrong and accidentally sign out? But if that is what works for now we will try to make sure we donât sign-out.
My understanding is that if you are logged in, but have no connectivity, it is not possible to log out. The option isnât available in the menu. In theory it shouldnât be possible to âaccidentally log outâ? If you accidentally log out while you still have connectivity, yes, then youâve problems when you enter a region with no connectivity.
To confirm, âauthenticationâ happens at the server, not in the app. You canât login initially without having network coverage.
When offline the app keeps working, storing your records locally until you have network access again. At that point your login might have expired, in which case it will attempt to log you in again behind the scenes, then commit your records. If this fails the app should let you know and give some recovery options.
As SR1 points out, any means of logging out is disabled if you donât have network coverage. We introduced that recently as we had trappers heading into the wilds for multi-day trips, logging out for what ever reason, and then having no means to log back in.
Is there any potential for the login to expire if you hit a pocket of reception when working remotely, could there be an option built into app for login not to expire?
Is there any potential for the login to expire if you hit a pocket of reception when working remotely?
Since v4.1.10 that shouldnât happen. It might happen if youâve not used the app for many months then open it for the first time in the low reception zone.
Could there be an option built into app for login not to expire?
Many security issues with that, so sadly no.
Airplane mode is what most people do to, battery saving is the nice by-product. When turning off airplane mode everything should sync. Even if your login expired it should sync the records once youâve logged in again.