No Active Batch?

Wak_Trapper · March 11, 2021, 5:44pm

Hi,
When we try and download our Trap records as csv file, the website returns to the trap.nz home page and has the error message “No Active Batch”

You can download the data as a XLS file fine.

Thanks…Gary

andy.saunders · March 19, 2021, 1:21am

Cheers Gary, we’ll take a look at that one.

andy.saunders · March 19, 2021, 2:59am

Gary, are you able to reproduce this and if so could you note the steps?

Wak_Trapper · March 20, 2021, 8:40pm

Yes, but it is working fine now. Maybe at the time the website was busy

Here is how I did it

(1) Click on Reports
(2) Trap Records
(3) Scroll down and select “Download CSV”

Thanks…Gary