Retired tools not showing on trapper's phone log

Issues and bugs
#1

Kia ora Lenore,

Someone has accidentally retired some tools while their phone was in their pocket this morning. However, when I asked to see the logs on their phone there is no record of any tools being retired. I managed to discover a live cage that had been retired, but I’m worried there may be other tools they have retired that I can’t immediately see. Is there a way to see what tools a trapper has retired?

Thanks,
Emma.

#2

Kia ora @emma.whitton you can go into the website and open the section where you think they may have retired installations from e.g traps then go to manage traps (or other types as needed) then in the filters change Any to retired. This will then show all the installations that have been retired. Fortunately it isn’t an easy option to accidentally retire an installation, so there shouldn’t be too many.

1 Like
#3

Thanks Lenore :slight_smile: I will go through and double check stations on the website. Do you think a log entry for retired stations is a good feature app request?

#4

@emma.whitton If you want to view a list of the retired installations you can download the CSV. But it might be good to be able to have a report that you can filter dates etc

#5

@lenore-admin I’d also be keen to be able to see all activity on the app log, including notes added to installations, renames, moves, etc. Occasionally I find my offline app edits have disappeared/reverted between visits, and it would be handy to know for sure whether it’s a sync issue or something else (e.g. another trapper editing them back).

#6

This was super helpful and timely as I accidentally did the same - was about to load a kill record via my phone in the field, after trying to hold down save and nothing happening got distracted, when looked back at my phone after a short while it was asking me ‘are you sure’ with a save vs cancel option so I pressed save… went to check and I had accidentally retired the trap. I was thinking surely it is much harder to retire a trap than doing it accidentally like that. There haven’t been weird glitches in the software that this is happening unwittingly to more people has there? Anyway thanks to this post I’ve been able to reinstate the trap. Cheers.