Traps won't disappear off the app

Hello, we have attempted to retire the DOC150 traps off the Bridle Track, ZigZag and Lookout lines multiple times both using the app and the desktop but they just keep showing. Could you please have a look at why they refuse to disappear off the ohone app?
Thanks so much

Kia ora @sforderWe’ll look into that for you

Thank you! Let me know what you find