We’ve discovered a bug in the latest release that doesn’t affect all phones, which is why it wasn’t caught during testing. We’re really sorry for any inconvenience this may have caused. So if the icons don’t turn green, and the logs don’t show that you’ve uploaded, "Please report such events immediately
The good news is that it has a straightforward fix.
Please follow these steps:
Make sure any unsynced records are either synced or exported as a Debug file. You can check this in the Logs menu—there should be no cloud or yellow error icons next to the logs.
Perform a hard reset: go to Menu → Settings → Advanced Settings → Hard Reset.
If these steps don’t resolve the issue, please let us know as soon as possible. We’re also testing a new version with the fix, but it needs to be fully tested before it can be released.
Thank you for your patience and understanding, we really appreciate it